Help & Guide

Frequently Asked Questions

Clear, direct answers about code ownership, ERP customizations, data migration, and support.

Do we own 100% of the source code and database?

Yes. Upon project completion and final handover, you receive complete source code, database architecture, and intellectual property rights with zero vendor lock-in.

Can SAN Network's ERP be customized for our factory floor?

Yes. Our ERP is modular and built to match your exact workflow — whether you operate autolooms, rapier looms, spinning units, or garment packing departments.

How do we migrate our existing Excel sheets and accounts?

We handle end-to-end data migration. Our engineers clean, verify, and securely migrate your historical customer records, stock ledgers, and transaction data into the new database.

What post-launch support and warranty maintenance do you provide?

All projects include complimentary warranty support covering bug fixes and performance tuning. We also provide annual maintenance contracts (AMC) with dedicated priority support.

How is our business data secured?

We implement role-based access control (RBAC), TLS 1.3 strict SSL encryption, password hashing, and automated nightly off-site backups.

How quickly can development start?

Once we complete the initial discovery consultation and finalize the project roadmap, development begins within 24 to 48 hours.

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